Welcome to SaxoBanks. These Terms of Use ("Terms") govern your access to and use of the SaxoBanks platform, including the website, user account system and all related informational services (collectively, the "Platform").
By accessing or using the Platform, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.
To access and use the SaxoBanks Platform, you must meet the following eligibility criteria:
- You must be at least 18 years of age.
- You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
- Your use of the Platform must not violate any applicable laws or regulations in your country of residence.
- You must not have been previously suspended or removed from the Platform for violations of these Terms.
By using the Platform, you represent and warrant that you meet all of the above eligibility requirements.
Certain features of the SaxoBanks Platform require account registration. When creating an account, you agree to:
- Provide accurate, complete and up-to-date information during the registration process.
- Maintain the accuracy of your account information and update it promptly when necessary.
- Register using your own identity. Creating accounts on behalf of others without authorisation is prohibited.
- Use a single account per individual. Creating multiple accounts to circumvent restrictions is not permitted.
SaxoBanks reserves the right to refuse registration or suspend accounts where information is found to be inaccurate, misleading or in violation of these Terms.
You are solely responsible for maintaining the security and confidentiality of your account credentials. In this regard, you agree to:
- Use a strong, unique password and update it regularly.
- Enable two-factor authentication (2FA) where offered by the Platform.
- Not share your login credentials with any third party.
- Notify SaxoBanks immediately at info@saxobanks.com if you suspect any unauthorised access to your account.
By using the SaxoBanks Platform, you agree not to engage in any of the following prohibited activities:
- Attempting to gain unauthorised access to any part of the Platform, its servers or connected systems.
- Transmitting spam, phishing messages, malicious software or any content designed to disrupt the Platform.
- Impersonating any person, entity or SaxoBanks staff member.
- Scraping, harvesting or collecting data from the Platform without express written authorisation.
- Using the Platform for any unlawful, fraudulent or deceptive purpose.
- Attempting to reverse-engineer, decompile or disassemble any part of the Platform's software.
Violation of any of the above may result in immediate suspension or permanent termination of your account and may be reported to relevant legal authorities.
All content published on the SaxoBanks Platform — including market data, expert content, articles and any other material — is provided strictly for informational and educational purposes.
- SaxoBanks does not provide investment advice, financial recommendations or portfolio management services of any kind.
- Expert content available on the Platform is informational only and does not constitute regulated financial advice.
- Market data displayed on the Platform may be delayed and should not be used as the sole basis for any financial decision.
- SaxoBanks does not hold any financial regulatory licence and is not authorised to provide regulated investment services.
- SaxoBanks does not guarantee any financial results. Users are solely responsible for their own financial decisions.
Your use of the SaxoBanks Platform is also subject to our Privacy Policy, which is incorporated into these Terms by reference.
By creating an account and using the Platform, you consent to the collection, storage and use of your personal data as described in the Privacy Policy. We are committed to handling your data responsibly, transparently and in accordance with applicable data protection standards.
You may exercise your data rights at any time by contacting us at info@saxobanks.com. All enquiries are handled securely and in accordance with our Privacy Policy.
All content, design elements, logos, trademarks, software and informational material available on the SaxoBanks Platform are the exclusive property of SaxoBanks or its licensed content providers.
- You may not reproduce, copy, distribute, publish or create derivative works from any Platform content without prior written authorisation from SaxoBanks.
- Personal, non-commercial use of Platform content for reference purposes is permitted, provided appropriate attribution is given.
- Any unauthorised use of SaxoBanks intellectual property may result in legal action.
The SaxoBanks Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.
- SaxoBanks does not warrant that the Platform will be uninterrupted, error-free or free from technical issues.
- SaxoBanks is not liable for any direct, indirect, incidental or consequential damages arising from your use of, or inability to use, the Platform.
- SaxoBanks is not responsible for any financial loss resulting from decisions made based on information available on the Platform.
- SaxoBanks does not guarantee the accuracy, completeness or timeliness of any market data or informational content displayed.
- SaxoBanks does not guarantee any financial results. Users are solely responsible for their financial decisions.
SaxoBanks reserves the right to suspend or permanently terminate any user account at its discretion, including in cases of:
- Violation of any provision of these Terms of Use.
- Providing false or misleading information during registration.
- Engaging in conduct that is harmful, abusive or disruptive to the Platform or other users.
- Any activity that may expose SaxoBanks or its users to legal liability.
You may close your account at any time by submitting a request to info@saxobanks.com. Upon account closure, your personal data will be handled in accordance with our Privacy Policy.
SaxoBanks reserves the right to update or modify these Terms of Use at any time to reflect changes in Platform functionality, applicable law or operational requirements.
When material changes are made, users will be notified via the Platform or by email prior to the changes taking effect. The date of the most recent revision is indicated at the top of this document.
Continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised version. If you do not agree with the updated Terms, you must discontinue use of the Platform.
If you have any questions, concerns or requests relating to these Terms of Use, please contact the SaxoBanks team:
- Email: info@saxobanks.com
- Office Address: Bockenheimer Anlage 44, 60322 Frankfurt am Main, Germany
- Contact Form: saxobanks.com/contact
- Support Hours: Monday – Friday, 9:00 AM – 10:00 PM CET
We are committed to addressing all legal and compliance enquiries in a timely, transparent and professional manner.